Customer Service Specialist

Wanek Furniture

Mức lương: Đang cập nhật

Hạn nộp hồ sơ: 28/09/2019

Wanek Furniture

Cập nhật: 28/08/2019

Thông tin tuyển dụng

  • Chức Vụ: Nhân viên
  • Kinh Nghiệm: Đang cập nhật
  • Hình Thức Làm Việc: Đang cập nhật
  • Yêu cầu bằng cấp: Khác
  • Yêu cầu giới tính: Đang cập nhật
  • Ngành Nghề: Dịch vụ khách hàng

Phúc lợi

  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Thưởng
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép

Mô tả Công việc

1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.

2. Opens customer accounts by recording account information.

3. Maintains customer records by updating account information.

4. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

5. Receives customer order and work with relating Department to confirm Pro forma invoice to customers.

6. Ensures customer order to be shipped timely as ETD commitment.

7. Communicates with customers for shipping document, payment.

8. Maintains relationship with key customers

9. Completes other assignments and special projects as requested by the Customer Service Supervisor/Supply Chain Manager.

Yêu Cầu Công Việc

1.      Education

Required – University graduate, major in Business Administration or English

2.      Experience

Over 3 year experience in customer service

Proven track record of success measured by increased responsibility and attainment of prescribed objectives.

3.      Knowledge of:

Customer Management

Knowledgeable about furniture product

4.      Skills and Abilities

Strong interpersonal & multi-tasking skills

Strong problem solving skill

Familiar with maintaining customer database

Excellent communication skills, ability to communicate with all organizational levels

Fluency in written and spoken English.

Thông tin khác

  • Bằng cấp: Cao đẳng
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức
Wanek Furniture

Wanek Furniture

  • Địa chỉ: Số 11 Đường số 6, KCN VSIP2, Thủ Dầu Một, Bình Dương
  • Người liên hệ: Phòng Nhân Sự
  • Qui mô: Đang cập nhật
Wanek Furniture Co., LTD. No.11, VSIP II, Street 6, Hoa Phu Ward, Thu Dau Mot City, Binh Duong Province Contact person: HR Department Company size:...Chi tiết Wanek Furniture Co., LTD.No.11, VSIP II, Street 6, Hoa Phu Ward, Thu Dau Mot City, Binh Duong ProvinceContact person: HR Department Company size: 5,000-9,999Wanek Furniture - an US company is a key company in the supply chain of the largest manufacturer of furniture in the world with a distribution network reaching out to more than 123 companies. Wanek Furniture was established in Vietnam in 2008, and since then has expanded to 4 locations in Binh Duong Province with more than 9,000 employees. Wanek Furniture not only offers its employees the opportunity to work in an international and professional working environment, but also offers its employees a long term and stable career path with attractive benefits. With a workforce having a positive attitude and a mindset geared towards success, Wanek Furniture continues to be a preferred employer who engages with its employees and strives for personal development to achieve the impossible. We strive to provide our employees with a variety of opportunities for career development and advancement through continuous training opportunities both internationally and domestic, collaboration with a global team, and daily networking opportunities with experts within the companies various departments. Joining the Wanek team not only means you have a commitment to excellence, but you have the opportunity to shape your career with us to fulfill your professional goals. Take the next step in your career as a part of our talented team, committed to exceptional quality and superior delivery.

Wanek Furniture Tuyển dụng 2019

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